Job Summary:

This role will liaise and collaborate closely with e-commerce, Manufacturing, Planning, Distribution, IT and partners to ensure all service expectations are met.

 

Key Responsibilities

E-commerce Strategy

• Execute seasonal strategies to support and meet revenue and margin targets.
• Determine specific product category opportunities to maximise growth areas.
• Develop and implement initiatives to ensure that the site delivers the best shopping experience for our customers.
• Develop and continuously optimise the e-commerce marketing.

 

Operational Partnerships

• Planning
• Supply Chain
• Global digital
• Merchandising
• Retail
• Supply chain and Marketing

Lead

• Manage Customer Service
• Manage the online fulfilment team on a day- to - day basis.

 

E-commerce Reporting and Analytics

• Analysis and reporting of the e-commerce related performance
• Monitoring and evaluation of users' behaviour to derive suggestions for improvements.
• Meet all global reporting requirements (KPI, Data, and Performance) as and when needed.

Requirements:

• Relevant Tertiary education
• 3+ years’ experience in a similar role
• Experience in online planning or buying.

Critical Competencies:

• Strong understanding of website design, development, and tracking
• MS Office proficiency
• Comprehensive understanding of Customer Service

Perks & Benefits

• You get to work for a rapidly expanding distributor with aspirational brands
• Gym & Shower facilities
• Personal Trainer
• Yoga
• Pension Fund
• Medical aid with Gap cover
• Staff Allocation (R10 000 Retail Value per annum).
• Staff discount (50% off for you and your family across all the brands within the group)
• Healthy Lunch subsidy
• Company performance incentive scheme
• Long-service incentives
• Holistic Employee Wellness programme
• The group prides itself in its effort to drive continuous employee engagement activities to enable a connected culture.

If you are not contacted within three weeks of your application, please consider your application to be unsuccessful.